Refund policy

No Returns for Misorders: Returns or exchanges are not supported if the customer ordered the wrong size, color, or changed their mind.

• Damaged/Defective Items: Printify offers a free reprint or refund if you report the issue within 30 days of product delivery.
• How to Initiate a Return: You do not need to return the item. Instead, submit a report via the "Submit issue" form in your Printify account with a photo of the defect.
• Wrong Address/Return to Sender: If a package is returned due to an invalid address, a reshipment fee may apply. If lost, a partial refund (product cost only) may be issued.
• Refund Method: Refunds are issued to your Printify account balance, which can then be withdrawn to your original payment method.